How Your 360Clin Journey Works
We facilitate your medical journey by organizing travel logistics and professional communication with your chosen healthcare providers through six clear steps.
01
Tell Us What You Need
Share your treatment interests, expectations, preferred travel dates and any relevant medical information securely with our coordination team.
04
Review Your Treatment Offer
We help you understand the provider’s proposed treatment, costs, package inclusions and available dates before you proceed.
02
We Research Suitable Options
We research healthcare provider options according to your treatment needs, preferences, budget, location and availability.
05
We Coordinate Your Journey
After you approve the offer, we coordinate appointments, accommodation, airport transfers and travel logistics.
03
The Provider Reviews Your Case
Your information is reviewed by the selected healthcare provider. The treating healthcare professionals determine treatment suitability and recommendations.
06
Support Throughout the Process
We remain available before, during and after your visit to support communication and non-clinical coordination.
Coordinating Your Travel
After the treating healthcare provider confirms your suitability and treatment dates, 360Clin helps coordinate the non-clinical travel arrangements through appropriately licensed service providers.
1. Treatment Dates Are Confirmed
The treating healthcare provider reviews your case, confirms treatment suitability and advises the appropriate treatment and travel dates.
2. Travel Options Are Prepared
Based on the confirmed dates, we help coordinate suitable flight, accommodation and airport transfer options through appropriately licensed travel service providers, where requested and available.
3. You Review and Approve
You receive clear information about the available options, total costs, baggage allowances and applicable change or cancellation conditions before making a decision.
4. Secure Payment and Booking
Travel-related payments are made directly to the relevant licensed travel service provider using the payment method stated in the confirmed offer. The provider issues the ticket, booking confirmation and applicable payment documents.
5. Your Journey Is Coordinated
360Clin helps bring your treatment appointments, accommodation, airport transfers and travel schedule together in one organized itinerary and remains your main non-clinical coordination contact.
6. Changes and Follow-Up
If an arrangement needs to be changed, we help coordinate communication with the relevant provider. Changes, refunds and cancellations remain subject to the airline, hotel or travel provider’s stated terms.